Complaints procedure

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In compliance with articles 60 and 97 of Royal Legislative Decree 1/2007, of 26 November, approving the revised text of the General Law for the Protection of Consumers and Users and of Law 22/2010, of 20 November July, of the Consumer Code of Catalonia, the user / consumer may lodge any claim in relation to the services provided by BERTUR APARTMENTS through the following form: